There are quite a few ways to get assistance.
Twitter is a decent place to start. There are many helpful people in the community who might be able to help you instantly. Just make sure you add the #thoughtvectors hashtag to your call for help. Look for responses by searching on the tag.
You can also submit questions or comments to the #thoughtvectors Google+ community.
If you are having a challenge or trouble with this web site (or anything else) reach out to our help center. Operators are standing by.
Additional assistance for enrolled VCU students
Important Note: Because you have registered for an online course, we assume that you have basic computer skills that will allow you to function and succeed in this environment. That said, enrolled VCU students also have access to VCU Technology Services, which provides “24/7support for the VCU community…. Please contact the VCU helpIT Center (828-2227, helpIT@vcu.edu) with any questions. “
And here is a general rule that also works: when stuck, Google how to do it. YouTube in particular is a great “how to” resource.
In addition to what your professors suggest, a variety of resources are available to help- online or face-to-face.